CUSTOMER SATISFACTION COMMITMENT

We will provide efficient and prompt service at all times We value your time and we will endeavour to make your overall experience with us as easy as possible. Therefore You should be offered assistance within five (5) minutes of entering our location Your business loans will be approved or declined within two (2) days of receiving the required documentation and a site visit has been done. Personal loans will be approved or declined within one day (1) of receiving the required documentation and site visit (where necessary) has been done. If approved your loan will be disbursed with an hour of loan approval.